About The Cooling Company
The Cooling Company provides quality, and professional commercial refrigeration and air conditioning services to clients within the Ipswich, Brisbane, Gatton, Lockyer Valley, Esk, Toowoomba, Beaudesert, and Darling Downs region.
The Cooling Company custom quotes and engineers your equipment for your particular business use ensuring the installation fits the requirements of your business, building structure and maximises longevity of equipment.
We pride ourselves in fast breakdown responses, quality workmanship, and superior customer service.
Every service technician is fully qualified with full Refrigeration and Air Conditioning qualifications, ARC Licences, and Restricted Electrical Licences. Our business is also BSA approved with Public Liability insurances, so you can have peace of mind that vastly experienced and licenced tradesmen are working on your equipment.
We aim to educate our clients on air conditioning and refrigeration purchases prior to installation, giving you a range of options and some industry advice.
We pride ourselves on quality workmanship and use only leading and well respected refrigeration and air-conditioning brands.
The Cooling Company is fully licenced with the tick of approval from the Australian Refrigeration Council (ARC) with an unrestricted refrigeration licence.
In addition, our qualified technicians all hold restricted electrical licences.
We are also licenced for Hydrocarbon Refrigerants and hold current Contractors Licence.
Our team of technicians are hard working, qualified, and professional.
We care about our workmanship and client service, and ensure all staff members have this professional attitude also.
You will always have direct contact with our owner Matthew Scudamore, should you wish to discuss any details with him.
Our service technicians are all trade qualified and also hold their unrestricted Refrigerant licences from The Australian Refrigeration Council for Refrigerant Handling.
The qualification ensures our technicians are able to service, repair and maintain any refrigeration or air-conditioning units, and the qualifications and licences ensure manufactures warranties are not void.
Purchase of new units come with manufacturers warranties of 1-3 years dependent on the brand.
The Cooling Company provides a workmanship guarantee on individual parts replaced for a period of 3 months.
New parts come with a 1 year warranty.
We are fully insured for 20 million dollars public liability.
All staff are covered under a tradesman work cover policy with the Queensland Government.
The Cooling Company provides fast responses to service breakdowns, to minimise equipment downtime and stock loss.
We will call you prior to coming out onsite to do a quick diagnose over the phone, followed by a full inspection and repair onsite.
Our team carry many parts in their vehicles to ensure timely and accurate repairs. Some specialist parts need to be specially order either from interstate or overseas, if this is the case we can advise of this when we are onsite and also provide the expected timeframes.